TenderTree

Handmade, Beautiful Personalised Gifts!

Basildon, England
|
| 12,206 Sales | 5 out of 5 stars 5 out of 5 stars

TenderTree is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Happy New Year!!!

Announcement

Last updated on 12 Jan, 2024

Happy New Year!!!

12206 Sales

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Paul Stead

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Paul Stead

Reviews

Average item review
5 out of 5 stars
(2217)
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About TenderTree

Sales 12,206
On Etsy since 2019

About Tender Tree

Shop members

  • Paul

    Owner

    Welcome, my name is Paul and I created Tender Tree through my passion of creative design. I take tremendous pride in what we have achieved here in such a short space and love what I do.

  • Keely

    Owner, Dispatcher

    Hi, my name is Keely and I am the co-owner of Tender Tree with my husband Paul. When we started this journey we didn't know where it would take us but with hard work and commitment we have made it into something we both can be proud of.

Shop policies

Last updated on 15 Jan, 2024

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
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Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Privacy policy

More information

Last updated on 07 Nov, 2023

Frequently asked questions

What should I do if my item hasn't arrived on time?

We offer a full refund or replacement if an item is over 10 working days late (UK) or 20 working days late (International). Please be aware that we personalise each item and cannot be held accountable for courier-related delays. During Christmas and courier strikes, delivery times may be considerably longer. Kindly bear this in mind before purchasing.

When can I anticipate my item from Happy Tree Gifts to be delivered?

To view the estimated delivery date for your order on Etsy.com:

- Click the Your Account icon.
- Click Purchases and reviews.
- The estimated delivery date, if available, will be shown to the right of your order.

Please consult the product description for production times, which generally range from 3-5 days (excluding busy holiday periods). The chosen shipping method will determine the delivery time after the production period.

Custom and personalised orders at Happy Tree Gifts:

Minor alterations, such as modifying the wording or adding a pawprint or heart, are free of charge. For more extensive customisations necessitating multiple proof images and changes, a fee may be applicable. Please get in touch with us for a quote – we're approachable and reasonable!

International shipping - refunds and replacements at Happy Tree Gifts:

While most international orders arrive within the estimated delivery window, customs delays can occasionally transpire. We can only offer a refund or replacement after 20 working days have passed since the last estimated delivery date, in accordance with courier policies. If this is a concern, we kindly request you to reconsider your purchase.

Wholesale availability at Happy Tree Gifts:

We are open to wholesale enquiries. Please email us at info@happytreegifts.com for further information.

Seller details

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